At Shivalik, Customer satisfaction takes centre stage throughout the manufacturing process. We take pride in ourselves on world class customer delight systems and a constant pursuit for zero defects. Owing to our largely customer focused approach to product development and innovation, our client base extends across India as well as overseas. Besides India, we are also currently engaged with the exports to the clients across the USA and Emirates.
“A customer is the most important visitor in our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work.
He is the purpose of it. He is not an outsider of our business. He is a part of it. We are not doing him a favor by serving him.
He is doing us a favor by giving us the opportunity to do so.”